Organized into 3 sections & searchable:
How To - Contains instructions on using the platform including how to log-in, join, create, and host events with plug-and-play maps & the Map Editor (link to tool & instructions)
General & Accounts - Information on user accounts, pricing, features, and policies.
Troubleshooting - Mitigation steps related to AV issues and running the application.
My camera and/or microphone aren't working. What do I do?
Upon joining an event and room, it will take about 3-5 seconds for video and then audio to connect. In the meantime, you should expect to see a light blue loading screen in place of video feeds. Your video feed will appear in the top-right corner and you can focus on it by hovering your mouse pointer over it.
How do I close out of the app?
Select the Blue Diagonal Arrow Button on the top-right of the screen to minimize and then close the app.
Meeti2i is running slow or freezing. What do I do?
If you are experiencing lag, freezing, or drop-outs, then computer resources or bandwidth are the likely issues. There are a few things you can do:
I'm running the web app and Meet i2i is displaying poorly. What should I do?
Meet i2i is only known to display improperly in the web app when browser zoom is not set to 100%. Ensure your zoom is set to 100% and refresh the page.
I can't seem to open the app :/ Please help!
If you are having issues opening Meeti2i, please be sure to follow the directions on the Launch Page. In particular, ensure unzipping of the download and allowance of the unknown publisher.
How do I pick up items?!?
To pick up items, click on them with your mouse once your avatar is within arm's reach. Press "i" on your keyboard or select the Treasure Chest Button to see your invetory items. Note that free users can only pick up 1 of each item, so no hoarding :p
Audio is echoing! Please help!
If audio is echoing for yourself or another user:
How do I create and host events?
- From the starting lobby, select the Blue Door Button and then the Create New Event button.
In the Event Details section, enter an event name and password. An event password is required. Remember these details for your attendees!
For each room to be added:
Only the Room Name is required.
The Password is optional. For rooms without passwords, all event attendees will be permitted to join.
The Radius Chat, if unentered, will default to 5 & is in scale of avatar height. This defines the proximity for audio and visual communications for attendees.
Max Players will dafuault to 8 for video-chat enabled rooms, or 40 for audio-chat enabled rooms.
Optionally, select a map configuration via the Settings Wheel Button.
If a map configuration selected contains portals, select the Portal Button and drag each portal to its destination. Scroll through available rooms with the Right Arrow Button.
- Finally, select the + Button to add the room.
Once all rooms have been added, if portals between rooms are needed, edit each room as needed to connect portals accordingly.
Finally, select the " Create Event" button.
How do I use the Plug-and-Play Maps?
To use the plug-and-play maps, when creating an event, use the Settings Wheel Button to select one. Maps that start with "EG" are for plug-and-play use and include:
How do I sign up & log in?
First, install and open Meet i2i via the Launch Page. Please follow the directions on the page. If installation is not feasible, you may also open i2i via the web app (also linked on the Launch Page), although features and functionality will be limited.
How do I use the Map Editor?
The Map Editor is a tool for customizing events. It populates maps with text, hyperlinks, browser window pop-ups, items, portals, and more.
How do I join & leave events?
Upon signing up & logging in, within the Starting Lobby join events with the Blue Door Button with the password provided by your host.
How do I move my avatar?
How do portals work?
Portals connect rooms within an event. They can be put anywhere on a map and connect to any other, without the need to directly return to the same portal. They can be used to drastically streamline an event, as well as for games, races, and the like.
General & Accounts
How much does Meet i2i cost?
Pricing ranges from free to custom.
Why do I need an account to use Meet i2i?
An account helps ensure security for all users, and allows user data such as nicknames (aliases), avatars, and inventory items to be stored between sessions. You can always delete your account data by selecting the trash icon on the account pop-up button, or by contacting email@example.com.
What types of events can Meet i2i host?
What are your security safeguards?
We take your information security very seriously. We follow U.S. standards for information security, utilizing stable, secure tools such as Google Firebase and AWS.